moocowhandknits is taking a short break
Reviews
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Louise on Dec 7, 2013
5 out of 5 starsBeautifully made and soooo cosy and the loveliest seller to deal with too! Thankyou x
Living in the land of knittedness
Shop members
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Siobhan
Owner, Maker, Designer, Curator
I learned to knit from a borrowed book when I was 30, and have spent the intervening years wondering what I did with my time before. By day I work in a very full time job in medical diagnostics.
Shop policies
If you have any questions, please feel free to convo me... I'm convo friendly.
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In November 2008 I was delighted to be chosen as etsy's featured seller. If you'd like to know a little more about the moo, you can read the interview here: http://www.etsy.com/featured_seller.php?featured_user_id=5218166
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Accepted payment methods
Returns & exchanges
Payment
If you pay by e-cheque and the e-cheque fails to clear, I will require immediate payment or the sale will be cancelled.
You don't need a paypal account to pay, as paypal allows you to use a credit or debit card - just choose 'Pay with Paypal' and then click on the card option.
Shipping
UK shipping: Items will be sent First class (estimated delivery times approx 1-2 days). If your item has not arrived after 15 days, please contact me for a refund or replacement.
International: Items will be sent standard airmail (estimated 5 working days). If your item has not arrived after 25 days, please contact me for a refund or replacement. Standard international airmail does not provide tracking, so if you would like tracked mail please contact me as the price will be significantly higher.
Additional policies and FAQs
All the items in my shop are knitted from my own designs (and sometimes I just make them up as I go along). Any resemblance to anyone else's designs is purely coincidental and unintentional :)
Images may be used in blogs and on websites with my pleasure - however please credit me and link back to my shop :)
***Feedback***
I like to know that my items have arrived safe and sound, and a note to that effect or a positive feedback is always welcome! Please contact me immediately if you are unhappy about anything.
***Custom Orders***
Custom orders are always welcome on listings that specify custom orders are available. Just drop me a line and let me know what you'd like, and I'll see what I can do!